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圖書名稱:Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don’t Underst

內容簡介

Shows readers how they can differentiate their business from competitors by fostering long-term loyalty and brand preference with exceptional and customized customer service.
 

詳細資料

  • ISBN:9781118360729
  • 規格:精裝 / 17.1 x 25.4 x 2.5 cm / 普通級
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